How can we help?
We're a small team who answer every message ourselves. Email is fastest, phone works in office hours, and the form below lands in the same inbox.
Email us
manzomarc@outlook.comBest for everything — order questions, delivery updates, returns and product advice. Put your order number in the subject line and we’ll find you instantly.
Reply within 1 UK working dayCall us
For urgent order issues. Outside these hours please email — we read messages first thing each morning.
Mon–Fri 9:00 am – 5:00 pm · Sat 9:00 am – 1:00 pm (UK time)Write to us
Prime Tech EssentialsParkside
London, England
SW19 5NA
Our promise. We answer every message within one UK working day, and we don’t use autoresponders to dodge difficult questions. If a real person can’t fix it, we’ll tell you why and what we’ll do next.
Send us a message
It lands in the same inbox as manzomarc@outlook.com — we reply within one UK working day.
Quick links
Most questions are answered faster on the relevant page than by emailing us. Try these first:
- Delivery — rates, dispatch cut-off, transit times, UK coverage
- Returns & refunds — 30-day window, refund timing, who pays carriage
- Track your order — where your parcel is and what the statuses mean
- FAQ — the questions that come up most often
- About us — who we are and how we choose what to stock